Returns & Exchanges

At AOCTW, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all items in their original, unworn condition. Our streamlined process ensures that fashion lovers can shop with confidence and easily swap or return items that don't meet their expectations.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original state.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.